Prepaid Subscriptions
General
- There are 4 main Prepaid Monthly plans, Vibe 17, Vibe 27, Vibe 37 & Vibe 47 (collectively, the “Monthly Data Plans” and individually a “Monthly Data Plan”). The following Table sets out the detailed offer of the Data Plans:-
| Data Plan | Fee | Total Data Quota | Mobile Only Data Quota | Mobile & Hotspot Data Quota | Data Sharing | Validity | Calls |
| Vibe 17 | RM17 | 20GB | 10GB @ Unlimited | 10GB @ 100Mbps | No | 30 days | Unlimited local calls |
| Vibe 27 | RM27 | 50GB | 25GB @ Unlimited | 25GB @ 100Mbps | No | 30 days | Unlimited local calls |
| Vibe 37 | RM37 | 200GB | 100GB @ Unlimited | 100GB @ 100Mbps | No | 30 days | Unlimited local calls |
| Vibe 47 | RM47 | 300GB | 0GB | 300GB @ Unlimited | Yes | 30 days | Unlimited local calls |
- Subscribers who subscribe to the Monthly Data Plans may also purchase booster add-ons if they require additional data. The validity of each booster add-on shall follow the validity period of the applicable Data Plan. Details of the booster add-ons are set out below:-
| Booster Name | Fee | Total Data Quota | Hotspot |
| Vibe Booster 10GB | RM10 | 10GB @ Unlimited | Yes |
| Vibe Booster 30GB | RM25 | 30GB @ Unlimited | Yes |
- In addition to the monthly data plans and data boosters, there are an additional three (3) plans, respectively the Daily, Weekly and Yearly Plans (collectively, the “Non-Monthly Plans”). The following Tables set out the detailed offer of these plans:-
| Data Plans | Fee | Data Quota | Calls | Validity |
| Vibe Daily | RM3 | 3GB | – | 1 day |
| Vibe Weekly | RM10 | 15GB | Unlimited Call | 7 days |
| Vibe Yearly | RM150 | 10GB/Month | 60 minutes local calls | 365 days |
- Subscribers who subscribe to the Yearly Plan may in addition purchase an unlimited voice call add-on @ RM 15.
- Collectively, the Monthly and Non-Monthly Data Plans (together, the “Data Plans” and each, a “Data Plan”) are available to Vibe Mobile prepaid subscribers only.
- The Data Plans cannot be transferred to any other mobile number.
- Each Data Plan is provided subject to Vibe Mobile’s Mobile Services Prepaid Terms and Conditions, the Vibe Prepaid 5G Base Plan Terms and Conditions, and any other applicable service-specific terms and conditions, all of which shall be read together with these terms. In the event of any inconsistency, Vibe Mobile’s Mobile Services Terms and Conditions and any applicable law or regulatory requirement shall prevail to the extent of such inconsistency, unless expressly stated otherwise.
- We may discontinue, amend, vary, modify, or replace the Data Plans, these terms, or any applicable charges from time to time in accordance with applicable law and Vibe Mobile’s Mobile Services Terms and Conditions. Where required by applicable law or where a change results in an increase in charges or has a substantial and adverse impact on the affected Service, Vibe Mobile will provide prior notice to affected subscribers.
Activation & Charges
- You may activate each Data Plan on your mobile device:
- via the Vibe app
- by dialing *222#
- Before you activate or renew your Data Plan subscription, you must have the following minimum credit balance for the respective Data Plan:
| Data Plan | Credit Balance |
| Vibe 17 | RM17 |
| Vibe 27 | RM27 |
| Vibe 37 | RM37 |
| Vibe 47 | RM47 |
| Vibe Daily | RM3 |
| Vibe Weekly | RM10 |
| Vibe Yearly | RM150 |
- The activation fee for the respective Data Plans are as follows:
| Data Plan | Activation Fee |
| Vibe 17 | RM17 |
| Vibe 27 | RM27 |
| Vibe 37 | RM37 |
| Vibe 47 | RM47 |
| Vibe Daily | RM3 |
| Vibe Weekly | RM10 |
| Vibe Yearly | RM150 |
- Upon successful activation or renewal of a Data Plan, we will deduct the applicable activation fee or subscription charge from your credit balance. You are responsible for all charges incurred on your account in accordance with Vibe Mobile’s Mobile Services Terms and Conditions. All successful activations, renewals, and top-ups are final and non-refundable, and no refund or credit shall be given except as required by applicable law.
- The validity period for each Monthly Data Plan is thirty (30) days from activation. Upon expiry, your subscription may be automatically renewed only if you maintain the minimum credit balance specified under paragraph 2 of this Activation & Charges.
- Your subscription to the Yearly Plan may be automatically renewed upon expiry if you maintain the minimum credit balance specified under paragraph 2 of this Activation & Charges. If you do not have sufficient credit balance at the time of renewal, the subscription will lapse or terminate in accordance with the applicable prepaid terms, and any unused data may be forfeited.
- You may disable auto-renewal for the Monthly Data Plans and the Yearly Plan through the Vibe app or through such other channels as we may make available from time to time.
- If you have insufficient credit balance, the relevant Data Plan will not be renewed and may lapse, be suspended, or be terminated in accordance with the applicable prepaid terms and conditions.
- You may not own more than 1 Monthly Data Plan. Subscribing to another data plan from the Monthly Plan will result in the previous plan being discontinued, and any existing data being forfeited.
- You may, however, have multiple booster add-ons at the same time, subject to availability and any limits or restrictions imposed by Vibe Mobile from time to time.
- Any unused data will be forfeited upon expiry, lapse, suspension, change, or termination of the relevant Data Plan, unless otherwise expressly stated by Vibe Mobile. Any subsequent usage shall be charged in accordance with the applicable prepaid rate plan or other prevailing charges.
Data Service
- By subscribing to the Data Plans, you will enjoy data usage with internet speed based on the respective Internet quota and speed as specified in the Table under paragraph 1 and paragraph 3 (General) above.
- Data from the Mobile Only Data Quota may be used only on eligible mobile devices. Vibe Mobile may change the applicable device requirements for the Data Plans from time to time in accordance with its prevailing policies and technical requirements.
- Data from the Mobile & Hotspot Data Quota may be utilised on mobile devices and for hotspot or tethering use, subject to the applicable Data Plan, device compatibility, and any usage controls or restrictions imposed by Vibe Mobile from time to time.
- Peer-to-peer (P2P) usage is up to 64kbps.
- Vibe Mobile may, acting reasonably and in accordance with its Vibe Mobile’s Mobile Service Terms and Conditions, suspend, restrict, or terminate the Data Plans or the Service if you are found, or are reasonably suspected, to be in breach of these terms, the applicable acceptable use requirements, the Fair Usage Policy, or any applicable law or regulatory requirement.
- Your actual download speed, upload speed, latency, and available data capacity may vary and may be affected by factors including your location, distance from the network site, network congestion, source or destination of traffic, device type and settings, building structures, weather, electromagnetic interference, maintenance activities, and general Internet traffic.
Additional Data Features 1: Data Sharing
- Subscribers with an active subscription to the Vibe 47 Monthly Data Plan may share their Monthly Mobile & Hotspot Data Quota with another eligible mobile number, subject to the conditions and limitations set out below.
- The mobile subscriber who receives the shared data is referred to as the recipient.
- The use of data sharing is subject to the following conditions and limitations:
- Data may only be shared with a maximum of one (1) prepaid mobile lines registered under the same identification document.
- The recipient must be in active status in order to use the shared data.
- The recipient must not have an active subscription to the Yearly Plan in order to use the shared data.
Additional Data Features: Data Rollover
- Data Rollover is a feature under which unused data from eligible Monthly Data Plans may be carried forward to the following month, subject to the conditions and limitations set out below.
- The Data Rollover feature is subject to the following conditions and limitations:
- Data Rollover is available only to subscribers who have enabled auto-renewal for their Monthly Data Plan.
- The maximum period for which unused data may be carried forward is one (1) month.
- The maximum amount of data that may be carried forward for Vibe 47 is 100GB.
- The maximum amount of data that may be carried forward for Vibe 37 is 50GB for the Mobile Only Data Quota and 50GB for the Mobile & Hotspot Data Quota.
- There is no maximum carry-forward restriction for Vibe 27 and Vibe 17, unless otherwise notified by Vibe Mobile from time to time.
- Data quota from booster add-ons cannot be rolled over.
Voice Service
- The voice service applies to domestic mobile, domestic fixed on-net and off-net usage and excludes video calls, MMS, International Direct Dial (IDD), International Roaming, Voicemail (1311) or calls to special numbers/premium numbers (e.g.: 1300 / 1500 / 1508 / 1600 / 1700 / 1900 / 103, 800 & 15999), 02-prefix numbers for border calls to Singapore and 080-prefix numbers for border calls to Brunei.
- You must use the voice service only for normal person-to-person domestic mobile usage and not for resale, commercial exploitation, or any non-standard usage. The Data Plan must not be:
- re-sold, rented or utilised in any other way;
- used for multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, application-to-person communication, continuous calling for extended period of time, auto-dialling, machine-to-machine communication;
- used for wholesale or for SIM boxing or aggregate minutes on our network;
- used in connection with a device, software or application which re-routes calls;
- used to set up switch devices which could keep a line open potentially for hours and limiting the ability for other customers to access our network; or
- used for any other activity that Vibe Mobile reasonably considers to be non-standard usage or a misuse of the Service.
- In addition to our other rights and remedies, we may suspend, restrict, or terminate your Data Plan or Service if you breach any of these terms, Vibe Mobile’s Mobile Service Terms and Conditions, the applicable acceptable use requirements, or applicable law, and any unused credit balance, data, add-ons, or benefits may be forfeited in accordance with the applicable terms.
Effective Date: 15th July 2026